TPS Tech Tips: Emergency SOS

Wherever you are in the world you can have access to emergency service numbers for the police, ambulance and fire fighters. As countries have a different set of call numbers for emergency services, it can be difficult to remember them at times of need. Fortunately, there is now a shortcut on your iPhone to make things a lot easier!

For iPhone users, you might be familiar with the Emergency SOS button on your mobile phone. It is a feature that allows you to alert the authorities by just a simple button configuration. We seriously hope that you never have to use it, but in case the need arises, here’s a step-by-step guide on how to activate it:

A. iPhone 8, iPhone 8 Plus, and iPhone X

For the latest models of iPhone, the Emergency SOS is already set up. To activate, follow these steps:

1. Press and hold the Power button and the volume down button on the sides of your iPhone. Hold it for a few seconds until you see the red slider.
2. For some, there is a countdown but if you are in dire need, just swipe right on the Emergency SOS slider.

B. iPhone 7 and older

For older models, there is a slight difference in how you can activate the Emergency SOS button. Here’s how:

1. Press the Power button five consecutive times.
2. Swipe right on the Emergency SOS slider.

Activating the Emergency SOS button is easy but what if you accidentally trigger it? Is there a way to actually stop the call? Don’t worry! You can actually cancel the call if you have activated it by mistake. All you have to do is to tap on the Stop button. After pressing, you will receive a prompt asking for a confirmation to stop the call.

To check if your Emergency SOS is enabled, go to Settings, click General then select Emergency SOS. Check if Click Sleep/Wake to Auto Call is enabled. You can also see another setting which will make your phone produce audible sound as it counts down. You can choose to disable this, however, if you want to discretely call in situations when being silent is warranted, such as a mugging.

How to Add Emergency Contacts:

The great thing about iPhone’s Emergency SOS feature is that it helps you find the local emergency services number by triangulating your current location. However, if you also want to alert members of your family or your friends when you are in an emergency, you have to designate them yourself. To do this, follow these steps:

1. Launch your iPhone’s Health app.
2. Press the Medical ID tab
3. Press Edit Medical ID.
4. Under the Emergency Contacts press Add emergency contact.
5. Select a contact.
6. Select a Relationship.
7. Repeat the process until all your emergency contacts have been added

These are just some of the ways your iPhone device can help you in times of emergency. This is why you have to take good care of your device. If you notice any defect or malfunction, it is recommended that you take it to a phone repair shop that will do the work for you.

The Phone Shop, is a family run, proudly independent, smart-device repair shop. We have repaired all kinds of devices from smartphones to tablets since 2009. With over 75,000 happy customers, our technicians are Bristol’s number 1 repair specialists. Our specialists are people that you can trust when it comes to giving a great repair service. If you have any concerns and questions, don’t hesitate to call us at 01179424400 or send us a message at Our friendly team will be happy to help you.